Ditto, an insurtech platform under the Finshots group (backed by Zerodha), simplifies insurance with personalized recommendations and a “no-spam” approach—and is now hiring for the role of Customer Service Quality Executive to enhance customer support standards.
Ditto : Customer Service Quality Executive(Remote)
Qualification & Skills :
- Any Bachelor’s Degree
- 0–3 years of experience, freshers welcome.
- Excellent communication, customer support, active listening, and teamwork abilities.
- Proactive mindset with strong leadership qualities, accountability, and keen attention to detail.
Roles and Responsibilities:
- Review customer interactions and offer recommendations to drive service quality improvements.
- Help define, implement, and refine quality assurance processes for customer support.
- Collect performance data, offer feedback on advisor recommendations, and establish standards for support quality.
Perks & Application Process
- Fully remote position with comprehensive health insurance for you and your family.
- Annual CTC: approximately ₹4,54,600
- Application includes submitting a short video resume via an emailed link—this step is mandatory.
Location: Work from Home ( Remote)
Apply Before Link Expires
